Privacy Policy
This Privacy Policy explains how Olon Media LP (Greek legal entity Olon Media Ε.Ε., VAT/ΑΦΜ EL802577578, Greece) ("Olon", "we") processes personal data when you use Olon Intelligence (the "Service"). We act as the data controller for the personal data described here. We are committed to the EU General Data Protection Regulation (GDPR).
1. Data we process
- Account & contact data — name, business name, email address, and the contents of messages you send us.
- Order & billing data — your purchases, tier, and billing status. Card and payment details are processed by our Merchant of Record, Polar (Polar Software, Inc.) and its payment processor (Stripe) — we do not store full card numbers.
- Usage data — basic logs (e.g. IP address, request times) needed to run and secure the Service.
2. Why we process it (legal bases)
- To provide the Service and reports — performance of a contract.
- To take payment and meet tax/accounting duties — contract and legal obligation (handled with Polar as Merchant of Record).
- To secure, maintain, and improve the Service — our legitimate interests.
- To send service and, where permitted, marketing communications — legitimate interests or consent; you can opt out at any time.
3. Source content
Our reports analyse publicly broadcast radio and television content. Where public figures or organisations are named in that broadcast content, they are processed in the context of public, professional, and journalistic/analytical activity. We do not build profiles of our individual subscribers from broadcast content.
4. Sharing
We share data with processors who help us run the Service: Polar (Merchant of Record / billing), hosting and infrastructure providers, and email providers. We do not sell your personal data. We may disclose data where required by law.
5. International transfers
Some providers may process data outside the EEA; where they do, we rely on appropriate safeguards (such as the European Commission's Standard Contractual Clauses).
6. Retention
We keep account and billing data for as long as you have an account and as required by tax and accounting law thereafter; logs are kept for a limited period for security and operations.
7. Your rights
Subject to applicable law, you have the right to access, rectify, erase, restrict, and port your personal data, to object to certain processing, and to withdraw consent. You may also lodge a complaint with your supervisory authority (in Greece, the Hellenic Data Protection Authority, HDPA). To exercise any right, contact us at the address below.
8. Cookies
The public site uses only what is necessary to serve pages and load web fonts. The application may use strictly-necessary cookies to keep you signed in. We do not run advertising trackers on the public storefront.
9. Contact
Olon Media LP (Olon Media Ε.Ε.) · ΑΦΜ EL802577578 · Greece
Data/privacy contact: support@olon.media
10. Changes
We may update this Policy; material changes will be notified on the site or by email.